Customer Quality Engineering

Be part of our team!

AT&S is a leading global manufacturer of high-end IC substrates and printed circuit boards. AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference.

To enhance our successful Quality Team in Leoben, Austria, we are looking for a passionate 1 Customer Quality Engineering In your role, you act as the key link between customers and the plant for all quality-related topics. You drive structured complaint handling, coordinate corrective actions, and ensure transparent communication to achieve high customer satisfaction and continuous quality improvement.

Your Responsibilities

• Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions

• Act as the single point of contact for customers regarding quality-related topics and inquiries

• Conduct root cause analyses and provide rapid on-site support (within 48 hours when required)

• Maintain continuous communication with customers or AQM for complaints, deviations, and general requests