Hostess

Welcome and warmly greet every guest, creating a memorable first impression
Manage reservations, seating arrangements and guest flow with efficiency and attention to detail
Provide personalised, proactive and genuine service throughout the guest journey
Anticipate guests’ wishes and ensure prompt and professional solutions to their requests
Create memorable, lasting and individual experiences that exceed expectations
Coordinate closely with the F&B team to ensure smooth and seamless service
Maintain the highest standards of presentation, cleanliness and professionalism expected of a 5* superior hotel
Be proactive, outgoing and positive, take ownership of your responsibilities and have fun while creating exceptional hospitality