Solution Designer (m/f/d)

Your Mission

You make complex industrial processes understandable, efficient, and scalable.

As a Business Process & UX Architect, you ensure that our digital products not only function technically, but are also intuitive to use, minimize errors, and create real value for users.

Your focus: clarifying processes, reducing complexity, and shortening time to value.

Your Responsibilities

• You translate complex business, diagnostic, and service processes into clear software and workflow concepts
• You identify automation potential and improve workflows for our users
• You design consistent system logic around services, SLAs, roles, and permissions
• You develop intuitive user journeys with a strong focus on usability and user adoption
• You work closely with Product Management, UX, and Development teams
• You support product development through clear documentation, communication, and user feedback

Your Profile

• Degree in Business Informatics, Industrial Engineering, Human‑Computer Interaction (HCI), or a comparable technical field